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| wiring diagram |
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| We're implementing a process management approach to our business and find the wiring diagram to be unsurpassed as as a starting point in a means to keep us on track. Rob Southey Vice President Sprint Canada |
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| customer needs analysis |
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| performance schematic |
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| coming soon |
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The wiring diagram is a management tool that was designed to document a high level organizational process flow, while facilitating discussion by the management participants as to the current state of operations. It provides a colorful, easy-to-understand display of the information that can be used to determine organizational priorities and serve as a communication mechanism for anyone dealing with customers. It is based on harnessing the knowledge that is inherent within any organization. It can be done for an entire enterprise, or a business unit.
- the "voice of the business" is assessed, pinpointing improvement areas by color coding major business processes
- functional alignment is obtained and responsibilities are clarified
- provides a vehicle for the exchange of ideas and best practices assisting in change initiatives and internal benchmarking
- identifies internal and external relationships
- yields a graphical project management tool for process improvement and checking progress on change
- the graphical nature makes it ideal for overall communications and new hire orientation
