Most problem solving methodologies are similar, so why is there so much disparity in the results they yield? MSI utilizes facilitation techniques through the use of a statistical problem solving model, complete with simple tools and techniques. The standard methodology aids in providing just-in-time training and support as well as provide a platform for communicating solutions across company functions. The downfall of many team efforts is the lack of a good methodology to follow; the six step problem solving process ameliorates this condition by focusing efforts on facts and data.