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| management and capabilities assessments |
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| Malcolm Baldrige Award assessment full review with trained auditors or a facilitated session with senior management management system assessment custom developed, evaluating how the management system operates with respect to people, process, goals, and technology; tied to executive compensation six sigma audits for use at companies incorporating six sigma and are in need of evaluating the status of the individual managers with respect to implementation and understanding internal consultant evaluation performed to determine knowledge gaps within internal consulting groups |
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MSI has a significant experience in performing assessments of the management system for our clients. With deep understanding of all aspects of quality management, six sigma, process analysis and other elements related to continuous improvement, we evaluate how effectively the chosen management system has been implemented throughout the company. This may involve using objective criteria such as the Baldrige Criteria for Perfomance Excellence, a state version of the criteria, or a customized set of criteria specifically developed for a particular client's needs.
- objective assessments of the management system led and staffed by outside experts for all aspects of quality management, six sigma, process analysis, etc.
- scores on the assessment can be used to track progress, as well as establish and stimulate targets
- client resources can be incorporated to foster greater buy-in and help develop internal capabilities
- the assessments create a series of galvanizing events for the organization, acting as a catalyst for change
- individual capability assessments utilize a five level scale of performance, from needs significant improvement to superior; each level includes comprehensive definitions
